Clear answers for common questions.
Use these answers as general guidance. Current terms, eligibility and case-specific requirements should be confirmed with the society office.
How do I start a service or loan enquiry?
Contact the society office by phone, email or the website enquiry form. Explain what you need so the office can confirm the current process, eligibility and documents before you proceed.
What documents may be required?
Requirements vary by service. Common supporting information can include proof of identity, proof of address, membership details and financial or income documents where applicable. Confirm the exact list with the office.
Are rates and charges shown online?
Because rates, charges and terms can change, this site directs members to confirm current official figures with the society. Approved rate notices can also be published in the Notices & Circulars section.
Where will official notices and circulars appear?
The dedicated Notices & Circulars page is designed for approved circulars, office orders, holiday information, forms and other public member communication.
What are the member support hours?
Monday to Friday, 9:00 AM - 6:00 PM. If your query is time-sensitive, call the office before visiting.
Can I send documents through the website form?
The current enquiry form is intended for messages and basic contact details, not confidential financial documents. Ask the office which approved channel should be used for document submission.
Where is the society office?
SCO 66-67, Bank Square, Sector 17 B, Chandigarh - 160017. The Contact page includes a map and direct phone/email options.